Privacy policy Kalayan SA
Last updated: September 12, 2023
Thank you for visiting our website www.kalayan.ch. The privacy of our visitors is extremely important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.
By providing your personal data, you expressly consent to our privacy policy and agree that we may collect, use and share your information in accordance with the terms set out in this privacy statement. If you do not adhere to this policy, please do not provide us with your personal information.
1. Collection of information
When you visit the website www.kalayan.ch, we may collect certain personal information about you. The types of information we may collect include:
- Personally identifiable information such as your name, email address, phone number, etc.
- Location information (if you choose to share it with us).
- Login information, including IP address, browser type, Internet service provider, pages you visited on our website, etc.
- Demographic information such as your age, gender, preferences, etc.
We collect this information when you voluntarily provide it by filling out forms on our website, subscribing to our newsletter, or communicating with us through the website or by other means.
2. Use of information
We use the information collected for the following purposes:
- Provide and personalize the services you request, such as reservations and newsletters.
- Improve our website and services by analyzing the data collected.
- Contact you to answer your questions or requests.
- Notify you of updates, promotions and special offers, unless you choose not to receive such communications.
- Respect our legal and regulatory obligations.
3. Information sharing
We do not sell or rent your personal information to third parties. However, we may share your personal information with third parties in the following circumstances:
- With third party service providers who help us provide our services (such as Sketchiz and AperoChill)
- To comply with applicable laws and regulations, respond to a subpoena, investigation or other legal requests.
- To protect our rights, privacy, safety or property, as well as those of our visitors or the general public.
- In the event of a merger, acquisition or sale of assets, in which case your personal information may be transferred to a third party as a company asset.
4. Utility Tools
The tools used to process your data are as follows:
- Data collection tools: META Business Suite (Facebook and Instagram), Google (such as Ads, Analytics, Tag Manager)
- Tool for sending marketing newsletters: Brevo
5. Data security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
6. Use of cookies
To improve the user experience on our site, we use cookies and other cookies that may automatically record personal information. We would like to remind our users that data related to their searches and browsing may be processed for advertising targeting purposes, in accordance with the legislation on the protection of personal data. This data is used for various purposes, including advertising, statistics, location-based advertising and online behavior analysis, with the aim of personalizing the ads presented to them.
7. Your choices and rights
You have the right to access your personal information that we hold and to request its correction, deletion or restriction of processing.
You can opt out of receiving our marketing communications by following the unsubscribe instructions included in those communications.
You may also exercise other privacy rights afforded to you by applicable law.
8. Changes to the Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our data collection and use practices. The date of the last update will be indicated at the top of this policy.
9. Contact us
If you have any questions, concerns or requests regarding our Privacy Policy, you can contact us at the following address: event@kalayan.ch.
